Frequently Asked Questions - Drink Deck Patron

Card Exchange Program

What if an establishment goes out of business or won’t honor the discount? Let’s us know!

Your Drink Deck has no expiration date and our partners have agreed to participate by signing a contract with us, but should you encounter a problem let us know via email, on our web site, through twitter or on facebook.

Change happens and places do come and go. Our commitment to our customers is this: Have an unused card for a venue that’s gone out of business? Send us a note in the mail with the unused card. Feel free to recommend a card for the swap and we’ll do our best to accommodate you!

Check the contact us page for our mailing address in your destination.

How does a venue redeem my card?

With a physical card they tear the bottom left hand corner and return the rest of the card to you so you have a complete deck of playing cards. If they don’t return the card, just explain how the game is played; it was probably just a misunderstanding.

Now with the smart phone apps we wouldn’t want anyone trying to tear the corner off your phone, so all the venue partner has to do is tap the bottom left hand corner and then tap “Yes” to redeem. After that the corner will turn red with the word “redeemed” over it. Remember, with your smart phone app you’ll get free updates everytime we reprint the physical playing cards, so when you see an update available on your phone, UPDATE for 52 new special offers in your Drink Deck destination!

Are there any black out days?

We offer reasonable discounts at Drink Deck, not some crazy 50-80% off, so our venue partners are happy to welcome you when you play your Drink Deck card. All cards are valid during happy hour!

There are, however, a few cards with restrictions, but they are clearly listed. Look below each card’s web site for any restrictions. Examples: Valid Sunday through Friday, Valid on Drinks Only, Not Valid for Private Parties. Check the Bar Page for all the card images of the most current collection to see what we’re talking about.

How does the minimum purchase requirement work?

Drink Deck cards can be used as long as your total bill on food and/or drink is $30/£20 before tax and tip. Drink Deck cards are valid for the discount listed in the upper right hand corner of each card. No Expiration!

How many times can I visit an establishment and get my discount?

Just once. After the bottom left hand corner of a physical card is torn off or a redemption made on your smart phone then it’s time to move on to your next of the 52 venues in each Drink Deck destination guide.

Use the percentage off cards with a group of friends under one tab. The more you spend, the more you save! Use the $ / £ off cards to organize a food, drink and entertainment crawl in a specific neighborhood. Hit the minimum spend, tab out, get your discount and move to the next spot on the crawl!